Social Media Complaints: Six Steps to Turning That Frown Upside Down

In the digital age of immediacy and the desire for instant results, consumers unhappy with their goods and services often use social media to air their frustrations. Why are emails and calls becoming a thing of the past? Well, in simple terms, it is all about exposure.
Influencers: What’s New to Know for 2020?

As businesses start to adapt and consider setting aside budgets for influencer marketing it’s worth knowing a few tricks of the trade and the developing areas of 2020 to consider when putting this new avenue of marketing into action.
5 Ways to Improve Your Social Media Presence in Today’s World

Small businesses across the country are forever looking for new ways to showcase their business in an easy and commercially feasible way. The most obvious option in modern times is social media, it’s free to start an account, free to post content and free to find new opportunities. But there’s one thing to remember – making your accounts work to their full potential is key!